La Rosa Del Monte


Puerto Rico


1 Review
Condado, PR
Good Delivery

We booked our move through a national company in the US. They partnered with La Rosa Del Monte for all the Puerto Rico events, from receiving at the port though delivery to my apartment. The delivery went well. I had learned from other local deliveries that it was easier to send a picture of how to access the building's loading area than to try an explain. Luckily, the agent on the phone sent did sent the picture to the drivers so they knew where to go without me having to fumble my way though explaining in Spanish. They unpacked everything to verify there was no damage and removed all the boxes & packing materials. The only reason I didn't give them 5 stars is because there was a $75 fee to be paid in cash upon delivery. They said this was a gov't fee and although the national booker confirmed it was valid, I was upset that it was added on at the last minute and that cash was the only option.

April 2016

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